The Custom Portrait Experience

This isn’t just about taking photos, it’s about creating artwork you’ll actually live with. Portraits that make you smile every time you pass them, that you’ll pull off the shelf and show to friends, or become an album your kids will reach for again and again.

Who It’s For

This experience is for anyone who wants portraits that truly reflect their life and story.

It might be a family capturing laughter, connection, and the moments that matter most.

It could be a couple celebrating love, whether new, decades deep, or somewhere in between, with images that feel authentic and personal.

Perhaps you’re a parent looking to preserve the tenderness and strength of everyday life, or a pet owner wanting to honour the bond you share with your dog, horse, or other cherished companion.

Even if you’re simply seeking portraits that feel true to who you are, this experience is created around you, your story, and the moments you want to remember.

The Experience

Step 1: Enquire & Consult Call


We begin with a friendly chat to understand your vision, answer any questions you may have, and ensure this experience is the perfect fit for you. If you decide to book, I’ll send through your session fee invoice and contract. We’ll also schedule your in-person planning appointment and set a date for your session.

Step 2: In-Person Planning Appointment


This is where your vision begins to take shape. I’ll come to your home to help select outfits from your wardrobe and finalise locations and timing. You’ll also get to see and feel sample print products, so you can imagine how your artwork will look in your home. Together, we’ll create a shot list tailored to the pieces you love most, planning every detail with the final artwork in mind. By the end of this appointment, you’ll have a clear idea of the artwork options, so ordering will feel effortless later.

Step 3: Your Photography Session


Relax and enjoy. All you need to do is have fun while I capture your story.

Step 4: In-Person Ordering Appointment


We’ll sit down together to view your images and design them into the artwork we envisioned. I’ll even show you how each piece will look on your own walls, to scale. This is when you’ll make your selections and finalise payment for your chosen artwork. The images shown at this stage are unedited; once you’ve made your selections, your chosen images will be fully retouched and perfected before they’re sent to print.

Step 5: Final Delivery


Your artwork is finished to museum standards and personally delivered to your door (or carefully drop-shipped if interstate). This isn’t just a USB in a drawer; it’s heirloom-quality prints, albums, and boxes that become part of your legacy. Alongside your artwork, your matching digital files will be delivered in a private online gallery, ready to download and share.

Pricing

Your Custom Experience is secured with a session fee. This fee is custom-quoted during our consult call, once I understand your vision and the level of detail your session requires.

The session fee:

  • Paid in full to confirm your booking

  • Includes image credit that can go towards any digital or printed product

Every piece of artwork you order is designed to last:

  • Heirloom-quality prints with a 100% satisfaction guarantee and a minimum 30-year warranty

  • Matching high-resolution digital file with every print product, so you can enjoy your images both in your hands and on your devices

Pre-session payment plans are available to spread out the cost of your order if needed.

FAQs

How do I book a session?

You start by sending an enquiry via my contact page. We’ll have a consult call to discuss your vision, and, if you’d like to move forward, I’ll send your session fee invoice and contract. Once paid and signed, your date is officially reserved.

What is the session fee? What does it cover?

The session fee is a payment that secures your booking and gives you access to the full custom experience. It is a custom quote based on your needs and vision and it must be paid in full to secure your booking. It includes image credit that can be applied toward any digital or print products you choose.

When do I pay for the artwork?

Most clients make their selections and finalise payment at the Ordering Appointment (see Step 4 in the process). However, if you already know what you’d like, you’re welcome to begin payment or even pay in full at your Planning Appointment.

Do you offer digital files?

Absolutely. Every print product includes the matching high-resolution edited digital file. You’ll receive your digital files via a private online gallery, ready for download and sharing. Digital files can also be purchased on their own without any printed artwork.

What if I can’t pay all at once?

Pre-session payment plans are available to help spread out the cost of your order before your session. Please note that at the Ordering Appointment, payment for your chosen artwork must be made in full, as post-session payment plans are not available. The session fee must still be paid in full to book.

How far in advance should I book?

I recommend booking as early as possible, especially for busy seasons (like during Christmas). Once your session fee is paid and contract signed, your date is secured.

Can I change outfits or locations after the planning appointment?

While we work hard in the planning appointment to nail down outfits, locations, and timing, I’m always open to small tweaks. Life changes, weather, or inspiration can strike. Just contact me early and we’ll figure it out together.

How long until I receive my artwork and files?

Delivery time depends on the products you choose, their production process and the shipping time. On average, printed artwork can take between 4-6 weeks and I aim to deliver your files as soon as possible.

How long does a session last?

Session length varies depending on the scope and locations. Some sessions can be under 30 minutes while other sessions can be multiple hours.

What should I wear?

I’ll help you select outfits during your Planning Appointment, but generally we recommend coordinating colours and styles that reflect your personality and home environment.

What if it rains or there’s bad weather?

We always have a backup plan for weather, including rescheduling options.

How many images will I receive?

The number of images depends on your session and final artwork selection. We focus on quality over quantity, so every image is curated with your chosen products in mind.

Do you offer an online proofing gallery?

Instead of an online proofing gallery with watermarked images, I prefer to guide you personally through your images at the Ordering Appointment and together we’ll design the artwork you love.

Testimonials

  • A dining room with a rectangular glass table, four beige upholstered chairs with dark wooden legs, a beige carpet, and three beach-themed photos on the light-colored wall, including a large central photo of a group of people on the beach at sunset.

    Alison

    “We were very happy with the whole process with Isabella and we now have some very special family photographs which have been presented wonderfully to hang on our wall.“

  • A man and woman sitting back-to-back on the forest ground among trees, smiling at the camera, during sunset.

    Faranak

    We had a photoshoot with Isabella to celebrate our 20th wedding anniversary, and she was absolutely amazing! Her planning and attention to detail were exceptional - from helping us choose what to wear to guiding us in selecting the photos we loved most. She even played our favourite love song during the session, creating such a heartfelt and intimate atmosphere that made us feel truly in the moment. We highly recommend her services to anyone looking for a thoughtful and professional photographer who captures not just images but emotions.

  • Family on a beach in Darwin at sunset

    Natalia

    “I am so happy with the service and the final products received. It was wonderful working with Isabella, very professional and timely, I would highly recommend!”

  • Family in the Pine Forest in Northern Territory

    Michelle

    “Highly recommend Isabella and her services. She was highly professional. friendly, talented and calm with out young kids. Isabella delivered exactly what we were after. Thank you.”

  • Two women and a baby girl outdoors surrounded by yellow-green foliage, smiling and laughing.

    Tiffany

    “Isabella is a fantastic photographer that caters to her clients needs. I suggested the setting and what i hoped the images to look like. She listened and produced beautiful images. The products she offers are amazing quality! Very happy overall.“

  • Family at Lee Point beach, Darwin, Australia

    Emalee

    “Would definitely recommend Isabella. Very professional and wonderful product. She made the whole process very easy. Thanks Isabella!”

  • Living room with beige sofa, zebra-patterned pillows, wall art of four family photos, open doorway leading to bedroom with natural light, black and white checkered floor, and shelves with books and decorative items.

    Rebecca

    The most amazing experience I've ever had with a photographer especially for a family shoot, didn't tell us how to do the shoot, she said do as you like, we all did and absolutely love the outcome of the Photo's, 5 stars for this wonderful experience and I'll definitely be going back for more I the near future, I definitely recommend this amazing and wonderful photographer.

  • Four people standing in shallow ocean water at sunset, with sailboats and a distant shoreline in the background.

    Agi

    Isabella was an absolute pleasure to work with. She was professional, and produced family portraits that our family will treasure for a life time. Thank you Isabella!!

  • Family of five smiling outdoors with rocky background during sunset.

    Jess

    Isabella made us feel completely at ease from the offset – we’d been a little nervous, but we thoroughly enjoyed the session. The pictures are completely natural, and captured the essence of us as a family.

  • Living room with a gray sectional sofa, a light gray armchair with a dark gray throw, a green plant, a white rug, and three framed beach photos on the wall.

    Kristina

    Our shoot session with Isabella was amazing. She was fun and casual - yet super professional and ensured she captured what we wanted. The print products we chose turned out great and can't wait to hang them up in our house. Definitely a great value for money. Highly recommend her for any family and couple photoshoots.

  • A woman is kneeling on the grass, hugging two young boys in a park during sunset, with trees and a bright sky in the background.

    Stella

    Isabella is such an incredibly friendly and wonderful photographer.
    We really appreciated her understanding and flexibility in being accomodating with our special circumstances.
    She was able to very beautifully capture many special moments of celebration and love throughout our family photoshoot.
    In addition to the amazing photos, she also offers unique and good quality prints for display. Highly recommend.

  • A couple standing close together in a forest during sunset, touching foreheads with eyes closed, smiling.

    Monica

    Our experience working with Isabella Giffard Photography was nothing short of amazing! We loved how laid back she was, and also how accommodating she was to things that we requested. Our favourite part of her process was selecting our photos! Seeing them for the first time was amazing. Isabella Giffard Photography exceeded our expectations in every way possible and we recommend her completely. She’s fabulous to work with and she really helped us create the memories we wanted. Her editing is spot on also! Thanks for everything Isabella.

  • A pregnant woman standing on a beach at sunset, smiling, wearing a black bra and black underwear with a sheer lace cover-up.

    Yan-Chiu

    My experience working with Isabella was good. The part that I loved most about the process is that I could select the poses I want and Isabell was always willing to discuss the poses. I recommend Isabella as the images and products are wonderful and meet my expectations. -

  • A family of three plays on the beach during sunset, with the father lifting a young boy while the mother looks on smiling.

    Paula

    Our experience working with Isabella Giffard Photography was great. We felt relaxed and everything went well. I’m very happy with her customer service and I definitely recommend her. I love our photos so much.

  • A woman smiling and holding a baby in a forest during daytime.

    Gabrielle

    If you're wanting photos done, I 100% recommend Isabella Giffard Photography. It was so relaxing and easy going. I felt comfortable from the start and loved how patient Isabella was when my son started getting tired and grumpy. She made the shoot more fun than serious, which is what I wanted. Her communication afterwards when showing the photos was excellent and I love the way they came out. They are amazing.

  • A woman in a pink dress and wide-brimmed hat smiling and walking barefoot on a sandy beach.

    Emma

    My teenage daughter thoroughly enjoyed her first modelling photo shoot. Isabella was very professional and timely with her communication.

  • A young woman sitting on the sandy beach at sunset, smiling and laughing, wearing an off-the-shoulder dress with her hand touching her neck, with the ocean and cloudy sky in the background.

    Danica

    Isabella was a pleasure to work with. She was good at directing, as well as allowing for creativity, making it all really enjoyable. She was very flexible in organising times and locations, and wasted no time in editing and distributing the photos. Highly recommend.